Shipping policy

Shipping and Warranty

I would like delivery, how will I know what I’m getting?

Every delivery comes with a comprehensive delivery docket. This delivery docket shows the quantity supplied, product code and product description.

Where do you ship to?

We ship all over Australia and Worldwide. For deliveries within Australia shipping costs are included at checkout. Please contact us for worldwide deliveries.

How long does it take for my door hardware to arrive?

We have a huge range of door hardware In stock & dispatch is usually within one week with the exception of made to order items.

Are all of your products guaranteed?

Yes, all products are backed by our 5 year guarantee against defects in workmanship and materials.