Returns will be accepted on the following conditions:

  • 25% handling fees will apply on returned goods.
  • Minimum $12 charge on Kethy and Castella orders.
  • 1.75% handling fee will apply to refunds if change of mind.
  • Imported and Order-in products may not be refundable or may attract higher percentage handling fees.
  • Refund by same payment method as received.
  • Returns will be accepted on the following conditions:
  •   Must be returned 21 days from date of dispatch/pickup.
  •   Credits will be less freight charges.
  • o   Receipt must accompany the goods being returned.

Mark the delivery address as follows:

Style Finish Design Pty Ltd
1a, 273-275 Wickham Rd 
Moorabbin VIC 3189 
Tel: +61 3 8574 7999

Returns cannot will be accepted for the following reasons:

  • Products that have been custom Powder Coated, Custom Electroplated or custom modified in any way cannot be returned.
  • Any goods returned that are not in a saleable condition will not be refunded.
  • Products that have been damaged
  • Products that do not have their original packaging.
  • Cylinders and Keys are not refundable.
  • Products missing screws or vital parts.
  • Special "Ordered in" products.
  • Products that Style Finish Doorware does not keep in stock and has ordered in from 3rd Party Suppliers.